Preparing Employees for Success

Bunzel has led the PAL Claims Department as the VP since 2013. He is responsible for ensuring that Society Insurance consistently provides policyholders with a high level of claim service, while defending their reputations as business owners during claim resolution. The PAL Department includes both field and desk adjusters, Director, Managers, a litigation and large loss team, Senior House Counsel, Staff Counsel, Senior Claims Automation and Process Manager and technical specialists.
 
Bunzel has been with Society Insurance since 1991. Prior to his current leadership role at Society, he served as the PAL Claims Director, Claims Manager and a Supervisor. During his time at Society, Bunzel has overseen the expansion of claims into five new states adding field and home office staff to service the policyholders in these new territories. New positions added during this time include a Claims Director, Medicare Compliance Analyst, a team of technical specialists, a Senior Claims Automation and Process Manager, as well as Senior House Counsel and Staff Counsel. Bunzel has had a leading role in the creation of metrics and tools to help the claim staff maintain accurate reserves on each claim and reach loss and expense ratio goals to ensure profitability.
 
Bunzel has earned CPCU and AIC designations, and is a frequent instructor of insurance courses at Society Insurance and other organizations related to claim handling. He is also a graduate of FDCC’s undergraduate and graduate program in Litigation Management. As a member of the NAMIC Claims Committee, he was a speaker at their UW Conference on UW and Claims Collaboration and their National Claims Conference in 2015. For more than 14 years, Bunzel has served on the board for the WI Claims Council, and is a frequent speaker at national insurance conferences on various topics. He also holds the board position with a local chapter of Toastmasters International and a Steering Committee member and presenter for Fond du Lac’s Green Dot organization which helps reduce violence.
 
Bunzel is a native of Wauwatosa, Wisconsin and graduated from Marquette University with a major in Finance. He is married and has four grown sons. He enjoys his volunteer work with his wife at the Ronald McDonald House, living an active lifestyle, networking, and spending time with his family, especially his 4-year-old grandson.